Terms of Service

Effective Date: January 1, 2025

SMS Messaging Terms & Compliance

1. Program Description

This messaging program sends order updates, quote confirmations, and customer support messages to customers who have contacted WMSE Embroidery through our website at wmseembroidery.com or via our contact forms, and have explicitly opted in to receive SMS notifications. Opt-in is collected via web forms with a dedicated checkbox for SMS consent. Messages include order confirmations, production updates, pickup notices, and customer support communications.

2. Cancellation Instructions

You can cancel the SMS service at any time. Simply text STOP to the same number that sent you messages. Upon sending STOP, we will confirm your unsubscribe status via SMS. Following this confirmation, you will no longer receive SMS messages from us. To rejoin, sign up as you did initially and we will resume sending SMS messages to you.

3. Support Information

If you experience issues with the messaging program, reply with the keyword HELP for more assistance, or reach out directly to wmsebordado@gmail.com or call (213) 733-0014 during business hours.

4. Carrier Liability

Carriers are not liable for delayed or undelivered messages.

5. Message & Data Rates

Message and data rates may apply for messages sent to you from us and to us from you. Message frequency varies based on your service usage and order activity. For questions about your text plan or data plan, contact your wireless provider.

6. Supported Carriers

Our SMS program works with all major U.S. wireless carriers, including AT&T, T-Mobile, Verizon, Sprint, and most regional carriers.

7. Age Restriction

You must be 18 years or older to participate in our SMS program.

8. Privacy Policy

For privacy-related inquiries, please refer to our Privacy Policy at wmseembroidery.com/privacy-policy.

We comply with all applicable laws and regulations, including the Telephone Consumer Protection Act (TCPA) and CTIA guidelines, regarding the use of SMS communications.

General Terms

This website (the "Site") is owned and operated by WMSE Embroidery, a registered DBA of HANEUL INC ("COMPANY," "we," or "us"). By using the Site, you agree to be bound by these Terms of Service and to use the Site in accordance with these Terms of Service, our Privacy Policy, and any additional terms and conditions that may apply to specific sections of the Site or to products and services available through the Site or from WMSE Embroidery.

Accessing the Site, in any manner, whether automated or otherwise, constitutes use of the Site and your agreement to be bound by these Terms of Service.

We reserve the right to change these Terms of Service or to impose new conditions on use of the Site from time to time, in which case we will post the revised Terms of Service on this website. By continuing to use the Site after we post any such changes, you accept the Terms of Service as modified.

Services & Orders

WMSE Embroidery provides custom embroidery, laser cuts, die cuts, stone/crystal application, and custom patches. All orders are subject to availability, turnaround time, and approval of artwork and specifications. We reserve the right to refuse service at our discretion.

Prices are subject to change without notice. A quote does not constitute a binding contract until confirmed in writing by WMSE Embroidery. Payment terms are established at the time of order confirmation.

Intellectual Property Rights

Our Limited License to You

This Site and all the materials available on the Site are the property of WMSE Embroidery and/or our affiliates or licensors and are protected by copyright, trademark, and other intellectual property laws. The Site is provided solely for your personal non-commercial use.

You may not use the Site or the materials available on the Site in a manner that constitutes an infringement of our rights or that has not been authorized by us. Unless explicitly authorized, you may not modify, copy, reproduce, republish, upload, post, transmit, translate, sell, create derivative works, exploit, or distribute in any manner or medium any material from the Site. However, you may download and/or print one copy of individual pages for your personal, non-commercial use, provided that you keep intact all copyright and other proprietary notices.

Your License to Us

By posting or submitting any material (including photos, videos, or feedback) to us via the Site or other digital venues, you represent that you own the material or have obtained the necessary permissions. You grant us a royalty-free, perpetual, irrevocable, non-exclusive, worldwide license to use, modify, transmit, sell, exploit, create derivative works from, distribute, and publicly perform or display such material.

Disclaimers

Throughout the Site, we may provide links and pointers to Internet sites maintained by third parties. Our linking to such third-party sites does not imply an endorsement or sponsorship of such sites, or the information, products, or services offered on or through the sites.

The information, products, and services offered on or through the Site are provided "as is" and without warranties of any kind, either express or implied. To the fullest extent permissible pursuant to applicable law, we disclaim all warranties, including implied warranties of merchantability and fitness for a particular purpose.

You agree at all times to indemnify and hold harmless WMSE Embroidery, HANEUL INC, their affiliates, and their respective officers, directors, agents, and employees from any claims, causes of action, damages, liabilities, costs, and expenses arising out of or related to your breach of any obligation, warranty, or representation under these Terms of Service.

Limitation of Liability

WMSE Embroidery is not liable for any indirect, incidental, or consequential damages arising from your use of this website or our services. Our total liability to you for any claim shall not exceed the amount paid by you for the specific service giving rise to the claim.

Termination

We reserve the right to terminate or suspend your access to the Site, without notice, if we determine that you have violated these Terms of Service or engaged in conduct that we deem inappropriate or unlawful. Upon termination, you must cease all use of the Site and any content obtained from it.

Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of the State of California. Any dispute arising under these Terms shall be resolved exclusively through binding arbitration in Los Angeles County, California.

Changes to Terms of Service

We may update these Terms of Service from time to time. The latest version will always be available on our website with the effective date.

Contact Us

For any questions regarding these Terms of Service, contact us at:

WMSE Embroidery is a registered DBA of HANEUL INC.

By using our website and services, you consent to these Terms of Service.